Shipping policy

Shipping Policy

Order Turnaround

Orders are dispatched within 2 business days.

Orders going to Croatian addresses are usually delivered within 2–4 working days from the day of dispatch.

Orders to other countries are delivered within 3–10 working days from the day of dispatch (Saturdays, Sundays and holidays excluded).

Shipping Costs

Domestic Orders (Croatia): Standard shipping fee is €4.90. Shipping is free for all domestic orders over €50.

International Orders: Shipping to the following countries is charged at a flat rate of €9.00, unless your order qualifies for free shipping: 🇦🇹 Austria, 🇨🇿 Czech Republic, 🇩🇪 Germany, 🇭🇺 Hungary, 🇸🇮 Slovenia, 🇩🇰 Denmark

Shipping is free for all international orders over €100.

Shipping Method

We use GLS for both domestic and international deliveries. The method of shipping (standard or registered) is selected at our discretion, depending on the size and weight of your package.

Shipping Time & Responsibility

You will be required to sign for your package, so please ensure someone is available at the delivery address.

Please double-check your shipping address before confirming your order. We are not responsible for undelivered or delayed parcels caused by incorrect address details.

We cannot influence delays caused by customs or other external shipping disruptions.

Tracking Number

We provide a tracking number for all shipments. You will receive it by email as soon as your order ships. Short delays can happen with the carrier, which are outside our control.

Need Help?

We hope that you find the website easy to use, but please feel free to email us (help@nallan.com) or call us (+385 98 996 8721) if you have any problems.